A human voice in an app

Christopher Phin - Wed, 06/27/2012 - 14:01

The first thing I do most mornings is reach for my iPhone to quieten my alarm, the vibrating Lark that’s strapped to my wrist and connected to my iPhone over Bluetooth.

As soon as you switch off the Lark’s alarm, it shows you a summary of your night’s sleep and asks you to hit one of five buttons to rate how you slept. When you do, it offers advice or encouragement; it could be a simple commiseration that you slept badly, a high-five that you slept well, or advice about how to combat the problems of the night next time.

I wanted to draw attention to this because it’s wonderfully done, and very human. Sure, there’s a slightly American flavour to the text that might grate on more reserved British ears, but someone has obviously taken real care over the wording. It really feels like a sympathetic friend care about how well you sleep and how to get more and better rest, and combined with the fact that I don’t recall seeing the same text twice in the months I’ve been using it, it adds up to a sweet and seemingly very personal experience. Well done; more of this, please!

Lark app on iPhone

 


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